• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-24-2018 08:10 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer series
Operating System: Microsoft Windows 10 (64-bit)

All of sudden, my print is coming out really large.  It is coming out huge.  I can't figure out what is wrong.  How can I change my printer to print normal again.  I didn't make any new changes to make this happen.  I unplugged it and restarted it and it is still large, hugh print.  Please help.  I welcome any suggests.

 

Thanks.

10 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2018 02:02 PM

HP Recommended

@aerohead19

 

Good morning. On Firefox, please try

 

(a) Click Print,

(b) On the top options, pull down Scale and reduce (in %),

(c) Now click Print.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎01-24-2018 10:35 PM

HP Recommended

@aerohead19

 

You have to change font size from programs/applications. Which program or app do you print from ? If from browser, which one ?

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-25-2018 07:24 AM

HP Recommended

The browser I use is Firefox.  I don't know what program or app.  (Sorry, but I don't know this computer stuff very well.)   How do I change the font?  Do I change it on the computer or on the printer?

Thank you for any help you give me.  I appreciate it!

Was this reply helpful? Yes No

‎01-25-2018 02:02 PM

HP Recommended

@aerohead19

 

Good morning. On Firefox, please try

 

(a) Click Print,

(b) On the top options, pull down Scale and reduce (in %),

(c) Now click Print.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎01-25-2018 03:00 PM

HP Recommended

This worked!  It is now printing normal.  Thank you so much for your help, banhien!  I really appreciate it!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.