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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-15-2025 10:29 AM

HP Recommended

I've just bought an HP smart tank 5108 printer and the error ! light keeps coming on. It's printed the test page and a couple of documents but then the ! light keeps coming on and it stops again.

1 REPLY 1

‎09-17-2025 08:02 AM

HP Recommended

Hello @LindiLou65, and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

The "!" error light on your HP Smart Tank 5108 typically indicates a general error that could be related to paper, ink, connectivity, or hardware. Since you've successfully printed a few pages, let's walk through some steps to identify and resolve the issue:

Check for Paper Jams or Feed Issues

  • Open all access doors and trays.
  • Remove any jammed paper or debris.
  • Ensure paper is loaded correctly and not curled or damp.

Check Ink Levels and Cartridges

  • Make sure all ink tanks have sufficient ink.
  • Ensure the ink tank caps are properly closed.
  • If you recently refilled ink, allow the printer a few minutes to recalibrate.

Power Cycle the Printer

  • Turn off the printer.
  • Unplug it from the power source for 60 seconds.
  • Plug it back in and turn it on.

This can reset temporary errors.

 

Update Printer Firmware

Outdated firmware can cause unexpected behavior.

Check for Error Messages on HP Smart App

If you're using the HP Smart app, it may show a more specific error message.

 

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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