Print failure If error repeats turn off and then on...

[masb050]

Yesterday I started getting the following error ever time I print:

Print failure.

If error repeats turn off and then on.

Press[OK] to continue

I have...

powered it off and on

reset the printer

left off over night

updated firmware

opened compartments, uninstalled/reinstalled ink

hunt and pecked through the HP app

searched these boards for more tips

and wasted hours trying things over and over...and the error keeps coming up every time I try to print.

Please help

Edit update:

Also worth noting, this happens when I try to print from multiple sources (my computer or phone)

It happens when I try to print any printer diagnostic reports, when trying to do a cleaning cycle, and when trying to copy

Sometimes it prints a portion of the first page and then feeds through blank pages, other times all pages are blank.

[masb050]

Also worth noting, this happens when I try to print from multiple sources (my computer or phone)

It happens when I try to print any printer diagnostic reports, when trying to do a cleaning cycle, and when trying to copy

Sometimes it prints a portion of the first page and then feeds through blank pages, other times all pages are blank.

[Jay_G24]

Hi @masb050,

I'd like to help!

As this is a hardware issue, I'd suggest you contact HP support in your region regarding the service options for your printer

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day! 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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