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‎05-22-2020 04:14 PM

HP Recommended
Product: HP ENVY Photo 7855

Alignment unsuccessful 

1 REPLY 1

‎06-02-2020 01:03 AM

HP Recommended

Hi @davidcbryan

Welcome to the HP Support Community. I'd be happy to assist you.

 

Did you recently replace an ink cartridge in the printer?

 

Kindly perform steps 2 and 3 from this document. 

 

Align the printer

Use an automated tool to align the ink cartridges.

  1. On the printer control panel, swipe down to open the Dashboard, and then touch the Setupicon.

  2. Swipe up on the display, and then touch Printer Maintenance.

  3. Touch Align Cartridges and then touch Continue.

    The printer prints an alignment page.

For more info on resolving alignment issues, refer to this document. 

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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