Print head problem event code 62.80.03

[Skapie132]

HELP, I am pulling my hair out.  I have tried all the fixes I can find on the web but I still have the problem.  If I am lucky I can print one page at a time and then I get this problem

[Rainbow23]

Hi @Skapie132,

Welcome to HP Support Community. This is a great place to post questions find answers.

Thank you for posting your query. I will be glad to help you.

I see that you are getting an error message “the print head appears to be missing, not detected, or incorrectly installed" on your HP printer.

Please follow the steps listed below to reset the printer.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

NOTE: HP recommends plugging the printer directly into a wall outlet.

5. Turn on the printer to complete the reset.

You may also refer to the steps from this document

Let me know if this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!