Print image from iPad with iOS 11 is very small

[RobHob]

This worked for me. Ipad Air now back printing things the correct size. Excellent. Thank you.  

[Anderstroi]

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@RobHob wrote:

This worked for me. Ipad Air now back printing things the correct size. Excellent. Thank you.  

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Dear RobHob

Wich solution worked for you?

[RobHob]

I might add that sis in law has the same problem and she uses a Canon printer, it's not restricted to HP. 

[Anderstroi]

I still have the 4” x 6” print format from iPad print 

BUT:

Just noticed that the APPS: Excel, Word and Powerpoint print correctly in A4 format.

Strange, but Microsoft seems to be able to adress the printer better than Apple, and/or HP communicates better with the Microsoft Apps?

Can Anybody explain this? 

[Belgitude]

All has been fixed.  Thanks HP!  Best, Belgitude

[kerrr]

Andersroi, there are a few different ways an app can invoke AirPrint to send the print job. One of these is to take control of the rendering and send it as a pdf including page sizing. As far as I can tell this has always worked and I suspect that is what Microsoft apps are doing, and have always done. In my testing I noticed that one of the few things to work early on was printings photos, which defaults to a high quality setting sized at 4”x6”.

As of iOS 11.2.1 all my tests print correctly on an OfficeJet Pro 8600 Plus with IPv4 disabled. This is from both an iPad and an iPhone.

[RobHob]

The one where you restrict the printer to using iv4 only. I'll have to try that on sis-in-laws canon printer as that is having the same problem. 

[tr1948]

Well, husband went in to hospital 7th December 2017 and came home 8th January. Now to get this problem fixed!

I have printed out the Windows Printer Test Page

it shows IPv4 IP Address 192.168.123.1

IPv6 shows ::

Have put 192.168.123.1 into my browser (google) and get nothing that helps me

Please, please, please help me get over this issue.

I’m so close to just getting a new printer

REALLY, HP, THIS IS NOT ACCEPTABLE!

I don’t need this additional crap in my life and I now have hospital related documents to print out

I have an IPad Air and Windows PC

Soone please  help me with this issue

[rkuks]

I am not from HP. But what exactly is the issue with your printer. What is ur printer model.

[kerrr]

tr1948, when you say "Have put 192.168.123.1 into my browser (google) and get nothing that helps me", what exactly do you mean. Did you put that into the search box on the google home page and click 'Google Search'? Did you put it into the address bar at the top of the browser window? Did you get a page of search results back, or a blank page?

Try typing http://192.168.123.1 into the address bar and hit return (check if that's still the address of the printer first). You should see the printers settings homepage. It should looks something like this:

Please let us know how you get on.