Print in color

[nb09]

Just set up my new 8015 printer. It will not print the text in a document that is red. How can I get it to recognize and print the color?

[Dragon-Fur]

@nb09 

Welcome to the HP English Community --

Red is a combination of other colors -

The printer might not be mixing the colors correctly due to low ink, a bad nozzle in one of the cartridges, or other "ink related" problems.

Worth checking.

Why?

Question: 

How is the color red made from black, magenta, yellow, and cyan ink?

AI generated answer:

To create the color red using black, magenta, and yellow inks, you would mix magenta and yellow together. The combination of these two colors absorbs green light, allowing red light to be reflected, which results in the appearance of red. Black ink is not needed in this case, as it would darken the color.

Troubleshooting

HP OfficeJet 6900, 8010, 8020, 8030 printers - No black ink, wrong colors, other print quality issue...

What else?

Brand new printer should work -

After the setup has been checked and the troubleshooting completed as is reasonable for "new printer",

Try / Consider:  Contact HP Support.

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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• HP OfficeJet 8015 All-in-One Printer
• HP OfficeJet 8015e All-in-One Printer

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