Print not filling paper on 6x4 photo paper

[GingerDan2019]

Printing onto 6x4 photo paper and HP Smart app is all set up to print full page but chops off about 1.5cm leaving white space. Works fine  on other size   paper. 

[sandytechy20]

@GingerDan2019

Welcome to HP support community.

Which operating system is installed on the computer to which this printer is connected?

Reply with the requested information for more assistance.

Cheers.

[GingerDan2019]

Thanks for looking at myquestion . The printer is standalone not connected to a computer - I wirelessly print from Apple iPhone ios 12

[Kumar0307]

@GingerDan2019

Open HP Smart app > print photos > choose the photo you want to print > click on print at the right bottom corner > Check the paper size > click on More options > Turn ON Borderless using the slider and then select Scaling > Fill page. try to print.

If this does not help, check for any available update for HP Smart app and try again.

Alternatively, try printing from Airprint and check what happens

1. Open the item you want to print, and then tap the Share icon  or  .

2. Tap Print or the Print icon  to open Printer Options.

3. Tap Select Printer to select your printer.

4. Change any of the following print job settings. Available settings vary depending on the app you are printing from, the print job type, and your printer.

   • Paper: Make any paper size changes on the printer. AirPrint automatically detects the paper size loaded in the printer or the size selected on the printer control panel. If the detected size is different than the paper in the tray, an error might display asking to confirm the size.

   • Number of copies: Select how many copies you want to print.

   • Black & White: Select to print in grayscale. This option only displays for color printers.

   • Double-sided printing: Print on both sides of the paper for certain file types.

   • Page range: Select specific pages within a document or webpage to print.

   

Keep me posted.

[prabaa]

Hi,

let us know if you still have the issue. Would like to work with you to troubleshoot the issue.

thanks