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‎11-07-2022 10:40 AM

HP Recommended
Product: HP ENVY Photo 6232 All-in-One Printer
Operating System: macOS 12.0 Monterey

Good evening. I write this message to signal a problem with my Envy Photo 6232 printer. It regards ink and printing exactly. Well, first of all, ink-cartridge are not empty (they are regular). In spite of it, the quality of the print is absolutely bad. I repeat: both black and tricolor ink-cartridge are regular or not empty at all. But the printed documents are illegible.

So, my question is what is the problem? What causes this problem.

 

I wait for an answer.

Goodbye!

1 REPLY 1

‎11-17-2022 03:35 AM

HP Recommended

@Bruno93

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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