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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer 2630 keeps printing document over and over, day afte...

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01-29-2021 08:46 AM
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If the document is a file / image you have printed before,
It is possible the queue is stuck / cycling the document through the queue.
If you have not done so, consider clearing and restarting Print Services.
Print Queue / Print Service Reset
After a print job has been submitted, it is very quickly turned over the Windows Print Services for completion.
When a job is "stuck in the queue", it is sometimes due to Print Services having hung, become stuck, or otherwise failing to properly complete the job.
See Here: Print job stuck in Queue
and / or
First, check that Windows Update is not in need to installing updates.
Settings > Update and Security > Check for Updates
NOTE: If an update is already pending, install that update > Restart the computer and log in
If still stuck…
If the current print job will not cancel or if a previous print job is stuck in the queue,
and
If the issue is due to Print Services being stuck / hung / corrupted, Restart the Print Service
Manual Queue Reset
Details…
Control Panel > icon view > Administrative Tools > Services
Scroll down, find, Right-Click, and Stop Print Spooler Service
Open File Explorer (formally Windows Explorer)
Navigate to the folder and Delete the files from folder C:\Windows\System32\spool\PRINTERS
Start Print Spooler Service
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