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‎02-08-2019 09:43 AM

HP Recommended
Product: Officejet Pro 8710
Operating System: iOS 10 - 10.3.3

I moved from the USA to Brazil and brought my printer which takes 952 cartridges.  According to the compatible cartridges page on the HP site, the printer can also use 953 / 954 and 955 and it is split up by regions: USA and Canada / Europe / Latin America / Japan and Asia.  My question is since my computer was purchased in the USA will I have an issue using the 955 that is readily available here and cheaper?  952 have to be special ordered and are way more expensive.  

1 REPLY 1

‎02-08-2019 12:32 PM

HP Recommended

Just received my 954 cartridges.  I factory reset the printer and selected Brazil as the new location.  I installed the new cartridges and got the message "Cartridges are not intended for use with this printer." 😞 

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