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‎02-19-2017 02:56 AM

HP Recommended
Product: Ink Advantage 4535
Operating System: Microsoft Windows 8.1 (64-bit)

I have install an view time the drivers of the Printer,but not working.When i look on Programs and Features i don't see any

Printer driver.What is the solution for it?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2017 06:29 PM

HP Recommended

Hi @Eric1959,

 

Seems that the router is assigning a new IP address more frequently, hence your are not able to print.

 

Can you use the new (correct) IP address on the printer and create a TCP/IP port?

 

Create a TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:

Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

Let us know if that works

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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6 REPLIES 6

‎02-19-2017 03:29 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-19-2017 05:34 PM

HP Recommended

The solution is not working.And when i want to print i get the message that my printer is offline even the printer is on.

And i see with install that everyday the ipadres is different than the day before.Is that normal?

Was this reply helpful? Yes No

‎02-19-2017 06:29 PM

HP Recommended

Hi @Eric1959,

 

Seems that the router is assigning a new IP address more frequently, hence your are not able to print.

 

Can you use the new (correct) IP address on the printer and create a TCP/IP port?

 

Create a TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:

Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

Let us know if that works

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-19-2017 08:18 PM

HP Recommended

Till now it's working,thanks for that. And the next time i want to print i have to change the port again because everytime 

when i want to print the printer ipadres is changing.But i don't understand why not every time the same ipadres.

Was this reply helpful? Yes No

‎02-19-2017 08:21 PM

HP Recommended

Hi,

 

Try this:


Creating a Static IP address using EWS

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-19-2017 11:05 PM

HP Recommended

This is not working. The Secondary DNS Server have only 4 number.I have try to do it but nothing.

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