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‎09-09-2022 11:53 AM

HP Recommended
Product: HP OfficeJet 4655 All-in-One Printer
Operating System: macOS 11.0 Big Sur

My printer screen has the following error code 0XB39FF018. what does that mean?

Category:
1 REPLY 1

‎09-16-2022 11:35 AM

HP Recommended

@Penny51244

 

Welcome to the HP support community.

 

I understand that you are getting an 0XB39FF018 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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