Repost for assistance as I must have a working printer. Is the error resolved by buying/replacing the printhead? Happy to buy a new printhead, but cannot determine if that error is indicative of needing a new printhead or if something else is causing this error.
I understand your concern. Yes, this error is related to the printhead of the printer and the printhead is removable in this model printer. However, we cannot guarantee that the issue will be resolved by replacing the printhead. You may replace it at your own discretion.
I suggest you upgrade the printer as the printhead would cost as much as a new printer.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".