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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Officejet Pro 8600 e-All-in-One Printer - N911a

Tried to print a single page.  After a few minutes of the ink system moving back and forth I got the following error.

"There is a problem with the printer or ink system.  Turn off, then on.  If problem persists contact HP"

Very vague.  Any thoughts?  Is this contacting HP?

1 REPLY 1
HP Recommended

Hi @Scott19581,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the Printer Error on Officejet Pro 8600.


If you have performed all the steps from this document and still having issues, either the cartridges are faulty or the printer mechanism might have gone bad.

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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