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‎08-14-2023 03:30 AM

HP Recommended

My HP Envy 5535 printer is bring out blue error screen, sometimes 83C000B or B88CF834

3 REPLIES 3

‎08-15-2023 03:14 AM

HP Recommended

Hello, I posted this message yesterday "My HP Envy 5535 printer is bring out blue error screen, sometimes 83C000B or B88CF834". Thought someone will provide some guide on how to resolve this.

Should I still continue to wait?

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‎08-15-2023 03:19 PM

HP Recommended

@EHI01

 

Welcome to the HP support community.

 

I understand that you are getting a B88CF834 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎08-17-2023 09:58 AM - last edited on ‎08-17-2023 03:26 PM by Retired

HP Recommended

Hello,

 

[personal info removed] is not connecting at all, I have tried placing call for support all through the day to no avail.

 

Thanks,

 

Eke

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