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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer Error

Create an account on the HP Community to personalize your profile and ask a question
08-09-2024 11:08 AM
I received an error code on my 4650. I found this response in the community and followed the directions below. Now my printer won't turn back on. Can you suggest anything?
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It's unfortunate to hear about the issues you're experiencing with your HP OfficeJet 4650. Before considering a new printer, there are a few troubleshooting steps you can try to resolve the problem.
Check for any visible issues:
- Ensure that there is no paper jam or any other visible obstructions inside the printer.
- Make sure that all ink cartridges are properly seated and have enough ink.
Power Cycle:
- Turn off the printer, unplug the power cord from the back of the printer, and also from the power outlet.
- Wait for about 1-2 minutes.
- Plug the power cord back into the printer and then into the power outlet.
- Turn on the printer.
08-12-2024 09:28 AM
Hi @4650W,
Welcome to the HP support community.
Please help us with your HP unit serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator