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‎01-19-2021 11:31 AM - edited ‎01-19-2021 11:32 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I need help with the below error. The message says "There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP".  I have already tried unplugging and restarting as suggested, This happened after using the printer with no errors just before. Any help would be much appreciated.

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1 person had the same question
1 REPLY 1

‎01-19-2021 01:09 PM

HP Recommended

I just spoke with professional print repair.   They are familiar enough with this known problem that they have a set price for repair for  print head replacement.    The print head has a limited lifespan as the print electronics give out, but HP doesn't make that obvious on their solution pages.   

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