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‎09-09-2022 03:01 AM

HP Recommended
Product: HP Color Laser 150nw
Operating System: Microsoft Windows 10 (64-bit)

 2 year old printer acting up. Have replaced black cartridge twice other than that hardly used.

Error shows up as Printer Error in app, on desktop it says "replace or install waste toner container". 

I cant seem to locate the "waste toner cointainer" after removing all the cartridges. No other support on the web. Can someone help ?

thank you!!

 

1 REPLY 1

‎09-14-2022 02:51 PM

HP Recommended

Hi @Psingh77,

 

Welcome to the HP Support Community

 

I understand you are getting an error message "replace or install waste toner container" on your HP Color Laser 150nw Printer . Not to worry I will help you to get a resolution to resolve the issue.

 

Please refer to this Video: Replace the Toner Collection Unit | HP Color Laser 150, MFP 170 Printer Series | HP
 

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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