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Microsoft Windows Vista

Printer HP Deskjet F4580 Genuine colour cartridges 300XL don't register when I insert into the printer.

Black cartridges register fine but the E comes up and states no level on colour ink indicator which just flashes. I have now tried 3 brand new HP 300XL colour cartridges, same thing happens each time.

Any help much appreciated

Best wishes

oldtimetv

1 REPLY 1
HP Recommended

@oldtimetv, Welcome to the HP Support Community! I’m here to help.

 

I see that the printer is not accepting the HP color ink cartridge. Let us try these steps to resolve this issue:

 

Check if the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

 

Kindly perform the steps mentioned in this document - Ink cartridge error

 

Insert an alternate color ink cartridge(if available) and check if the error persists. 

 

As you have used 3 different ink cartridges, I'm afraid it could be an issue with the printer.

 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes, you may use this link to find the phone number of the regional HP Support team: HP Phone Assist Worldwide

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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