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‎10-31-2022 02:06 PM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy 4520 printer that will not print on both sides of a page.  I have check the printer in the Control Panel and it shows that Automatic Duplexing Unit is Installed.  I've tried HP Print and Scan Doctor 7.5.1 to no avail.  I've had this problem in the past and an older version of HP Print and Scan Doctor would correct this problem but unfortunately I don't remember with version I used.  Thanks for any assistance given.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-07-2022 02:01 AM

HP Recommended

Hi @barson43
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing duplex printing issues with your HP ENVY 4520 All-in-One Printer.

 

Please follow the steps on page 19 of this User Guide.


You may also refer to this document.

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-07-2022 02:01 AM

HP Recommended

Hi @barson43
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing duplex printing issues with your HP ENVY 4520 All-in-One Printer.

 

Please follow the steps on page 19 of this User Guide.


You may also refer to this document.

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-07-2022 08:05 AM

HP Recommended

Hi @barson43,

 

That's great! Happy to hear that.

If you need further assistance, feel free to reach out to us and we will be more than happy to help you.

 

Take care and have a great day ahead!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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