Printer Offline

[TDS777]

When I start trying to use the printer the next morning after having left it switched on and online overnight, it comes up with a message when I try to print a document saying: "Printer is Offline."The longest setting for the sleep mode is 15 minutes which seems to be the cause.

The only way I can get it to print is to switch the printer off and then switch it back on again and it will print the document which is in the print queue. I have followed the advice in my HP Handbook under "Solving Wireless Problems" which advises: turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then printer, and then computer, but the same fault still exists and the only way I can print is to first switch the printer off and back on again. Its rather frustrating and there is no way to STOP the SLEEP MODE in the setup

[jabzi]

Hello,

Please  the below mentioned steps that should resolve the issue .

Please try the below mentioned steps that should resolve the issue.

- go to DEVICES AND PRINTER.
- Right click on the printer icon ( 8600 ), then click on "Printer Properties"
- Click on Configure Port button, a Window will be displayed titled "Configure Standard TCP/IP Port Monitor"
- Uncheck the "SNMP Status Enabled"
- Click OK, then APPLY, then OK.
- Restart the PC.

Now try printing, it should work.