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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer Screen say Ready 2 Download

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01-12-2021 03:35 PM
My printer screen says Ready 2 Download. I have tried to download the Firmware Update, but it does nothing and continues to give me the same message. I haven't had this printer for a year.
01-16-2021 06:18 AM
Welcome to HP Support Community
I would like to help
Please perform a Printer Reset and then try updating the Firmware again
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee