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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-06-2025 04:41 PM

HP Recommended
Product: HP ENVY Inspire 7220e All-in-One Printer
Just to make sure I understand correctly, upon powering on your HP ENVY Inspire 7220E printer, the cartridge carrier moves briefly, followed by a clicking sound. The printer then displays the error message: “The photo tray is blocked.” You’ve already performed standard paper jam and cleaning routines, but the issue persists. Is that correct?

Posted by Blessing J14652 answers | 91% rating

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1 REPLY 1

‎10-08-2025 01:23 PM

HP Recommended

@T0mmy4, Welcome to the HP Support Community! We're stoked to have you on board! 

 

Just to clarify, are you experiencing this issue yourself, or are you asking another user for clarification? Let me know.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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