Printer Status window pops up when I wake my computer

[pyropete]

WheneverI wake my computer a printer status window pops up and must be cleared before I can do anything. How do aI get rid of it?

[Barachiel]

@pyropete

Welcome to HP forums.

Try the steps given below:

1. Press and hold the Windows Key, then press “R” to bring up the Windows Run dialog box.
2. Type “printmanagement.msc“, then press “Enter“.
3. Expand “Printer Servers“, then right-click the name of the computer and select “Printer Server Properties“.
4. Select the “Advanced” tab.
5. Uncheck “Show Informational Notifications for Local Printers” and “Show Informational Notifications for Network Printers“.

Keep me posted. 🙂

[pyropete]

Thanks for the info, I tried all that and still get the status window.

[Barachiel · Accepted solution]

@pyropete

Welcome to HP forums.

I recommend you delete the driver and root level and retry, follow the steps below: 

1)In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 

😎 Click on the “Drivers” tab 

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers 

Once done, follow this link and install the full feature driver software. 🙂

Keep me posted,

[pyropete]

"I followed all suggestions and finally uninstalled all HP software and the printer and reinstalled the printer and the pop ups are gone. Thanks for your help.

[Barachiel]

@pyropete

Hurray!!! I'm delighted to hear that it's working! 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead. 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉