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‎06-18-2023 02:07 PM

HP Recommended
Product: HP ENVY 5055 All-in-One Printer
Operating System: Chrome OS

Had this printer for years & it was printing just fine and then received the Printer Unreachable error & it won't print. The wireless/wifi is working. There is enough black & color ink. I turned it off for 5 minutes & nothing. I unplugged the power cord for more than 5 minutes & nothing. It has enough paper. Does anyone have any other ideas on how to make it print? 

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1 person had the same question
1 REPLY 1

‎06-21-2023 12:37 PM

HP Recommended

Hi @ilovesamirose,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with printing from Chromebook.

 

Please follow the steps from this document.

 

I hope  this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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