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UP DESKJET 3720
Android 8 Oreo

How do you align the cartridges in the HP DESKJET 3720 

Thanks .

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DazJ,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Please note that the printer needs to be connected to a computer to align the cartridges on the printer.

 

Here is how it is done.

 

Use HP Printer Assistant to align the ink cartridges in Windows.

  1. Load plain white paper into the input tray.

  2. Search Windows for the name of your printer, and then click your printer in the list of results.

    HP Printer Assistant opens.

  3. Click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Align Cartridges .

    The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.

    Figure : Alignment page

    Alignment page
  5. On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.

    Figure : Finding the box with overlapping lines

    Finding the box with overlapping lines
  6. In the printer software, select that box from the A drop-down list.

  7. Repeat these steps for each row of boxes on the alignment page.

  8. Click Done.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@DazJ,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Please note that the printer needs to be connected to a computer to align the cartridges on the printer.

 

Here is how it is done.

 

Use HP Printer Assistant to align the ink cartridges in Windows.

  1. Load plain white paper into the input tray.

  2. Search Windows for the name of your printer, and then click your printer in the list of results.

    HP Printer Assistant opens.

  3. Click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Align Cartridges .

    The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.

    Figure : Alignment page

    Alignment page
  5. On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.

    Figure : Finding the box with overlapping lines

    Finding the box with overlapping lines
  6. In the printer software, select that box from the A drop-down list.

  7. Repeat these steps for each row of boxes on the alignment page.

  8. Click Done.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Thank you for your help , it was excellent advice and solved the problem. 

Thanks again, Dazj .

HP Recommended

@DazJ,

 

Perfect, I am really glad to hear that! 

 

If any other questions arise, please feel free to write back to me.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

This is a great response--but in my case, there are no prompts or questions after the alignment page prints! Do you have any ideas how to force that dialog to appear?

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