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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer alignment

Create an account on the HP Community to personalize your profile and ask a question
11-05-2018 11:09 AM
Accepted Solutions
11-06-2018 10:33 AM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
Please note that the printer needs to be connected to a computer to align the cartridges on the printer.
Here is how it is done.
Use HP Printer Assistant to align the ink cartridges in Windows.
-
Load plain white paper into the input tray.
-
Search Windows for the name of your printer, and then click your printer in the list of results.
HP Printer Assistant opens.
-
Click Maintain Your Printer.
The printer toolbox opens.
-
On the Device Services tab, click Align Cartridges
.
The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.
Figure : Alignment page
-
On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.
Figure : Finding the box with overlapping lines
-
In the printer software, select that box from the A drop-down list.
-
Repeat these steps for each row of boxes on the alignment page.
-
Click Done.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
11-06-2018 10:33 AM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
Please note that the printer needs to be connected to a computer to align the cartridges on the printer.
Here is how it is done.
Use HP Printer Assistant to align the ink cartridges in Windows.
-
Load plain white paper into the input tray.
-
Search Windows for the name of your printer, and then click your printer in the list of results.
HP Printer Assistant opens.
-
Click Maintain Your Printer.
The printer toolbox opens.
-
On the Device Services tab, click Align Cartridges
.
The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.
Figure : Alignment page
-
On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.
Figure : Finding the box with overlapping lines
-
In the printer software, select that box from the A drop-down list.
-
Repeat these steps for each row of boxes on the alignment page.
-
Click Done.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee