Printer alignment

[Mich4444]

It keeps saying alignment failed after I installed new cartridges.

[asmita6658]

@Mich4444

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the printer's alignment.

Don't worry, I'm here to help! To better assist you - Are you using genuine ink? 

Let's try these steps -

Step 1 Printer Reset -

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

Step 2 Align the ink cartridges -

1) From the Control Panel home screen, which displays Copy, Scan, and Quick Forms, select Settings.
2) From the Settings menu on the printer display, select Tools.
3) From the Tools menu on the printer display, select Align Printhead. Follow the onscreen instructions.

If the issue still persists, try cleaning the ink cartridges. 

Step 3 Manually clean the ink cartridges -

Refer to solution# 3, 4 and 5 from this link.

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
 

Have a great day!