Printer constantly pausing while printing.

[sydh1]

When I am printing, every few seconds the printer pauses for between 1 and 30 seconds and then continues until the next pause which could be just 2 seconds later. This is repetitive during a single A4 print. Very occasionaly, the printer will function as normal and print an A4 in seconds but that is rare. If I run a 10 copy run, it can take anything up to 5 minutes which is really frustrating.

I have tried reinstalling the drivers with no difference. I have tried unplugging the printer to start again but no difference.

It has been doing this for several months, maybe even a couple of years, but it has now got to the point where I am considering scrapping the printer and buying something else, but it won't be HP. Can anyone help please?

[Nal_NR · Accepted solution]

Hi @sydh1,

Welcome to the HP Support Community. 

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!