• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP MFP m129
Ubuntu LTS

Hello, 

My printer has recently started to cut off bottom of the page when copying, abut 1".  This happen only when copying; printing works fine.  I am always careful to position the paper correctly on the glass - between the markers.  Both the original and the paper stock are the A4 format.   Printer settings in all applications are correctly set to A4.  

 

Thanks 

1 REPLY 1
HP Recommended

@ottercat

 

Welcome to the HP support community.

 

Provide the complete printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.