Printer deletes noteheads when printing Music sheets

[Burton11]

When I print sheet Music from PDF or Music software, the printer deletes the noteheads. When I print from a friends house on a different printer, It prints correctly. Very aggravating

[Jay_G24]

Hi @Burton11,

Welcome to the HP Support Community

I'd like to help!

I understand the headers are deleted when printing

To assist better -

1. Does the issue occur when copying?
2. What's the application you are trying to print from? Have you tried printing from a different application or devices? 

Meanwhile, Change print settings from the app you are printing from.

Open a document, photo, or webpage, click File, and then click Print or click the Print icon to open the Print window.

Open the printing options. The button or link name depends on the app you are printing from.

Windows 10 Photos app: Click More settings at the bottom of the settings list.

Microsoft Word: Click Printer Properties.

Paint and WordPad: Click Preferences.

Click the tabs on the top of the window or click Advanced to access available settings for your printer.

Change how documents or photos are formatted and laid out on the paper, including orientation, adding borders, scaling to a specific size paper, and printing multiple pages on a single sheet. Some Printing Shortcuts have layout and formatting settings.

Portrait or landscape orientation: Select Portrait for vertical prints or Landscape for horizontal prints in the Orientation menu on the Layout, Finishing, or Features tab.

Add or remove a border: Leave a white border around a photo or print to the very edge of the paper, if supported by your printer. Border settings are available in the Borderless Printing or Paper Size menu in Advanced Options.

Scale or resize the printout: Print to fit on different paper sizes, scale to fit a selected paper size, or change the percentage of the original size that prints under Resizing Options on the Features or Effects tab.

Minimize margins: Print close to the bottom edge of the page. This setting is on the Advanced tab.

You may refer to -HP print settings guide (Windows, Mac)

Hope this helps! Keep me posted. 

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