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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer displays blue screen with power button symbol and co...

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04-27-2022 03:52 PM
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)
Had to reset my wifi network and then needed to print. It began printing page one, and then obviously had an error during page 2 where a blue screen is displayed with the power button symbol and the code 620192F4. All the lights are blinking off and on and I am unable to turn the printer off with pressing the power button. I unplugged the printer from the back and replugged it after a minute. I attempted to print the same thing again and when it got to page 2 it did the exact same thing. I don't know how to fix it so that I can finish my print job! Please help!
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