Printer does not print, test page prints only yellow on test page.

[Jimwins1]

HP Office Jet 4500 was printing.  Now goes through process when hit print but blank pages.  On Test page, only prints yellow.  Changed cartridges, cleaned, aligned and still blank pages!!

[praveen196]

@Jimwins1 Welcome to HP Community!

I understand that printer does not print.

Please perform the hard reset and check.

1. Turn the printer on, if it is not already on. 

2. Wait until the printer is idle and silent before you continue. 

3. With the printer turned on, disconnect the power cord from the rear of the printer. 

4. Unplug the power cord from the wall outlet. 

5. Wait at least 60 seconds. 

6. Plug the power cord back into the wall outlet. 

7. Reconnect the power cord to the rear of the printer. 

8. Turn on the printer, if it does not automatically turn on. 

9. Wait until the printer is idle and silent before you proceed 

Please replace the ink cartridges and check.

Keep us posted,

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