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‎09-18-2017 09:32 PM

HP Recommended
Product: OfficeJet Pro 8630
Operating System: macOS 10.12 Sierra

The printer no longer prints true color.  Example: lime green will print closer to forest green.   Solution?

4 people had the same question
1 REPLY 1

‎09-19-2017 07:03 AM

HP Recommended

Please just follow the troubleshooting document through this link. https://support.hp.com/us-en/product/hp-officejet-pro-8630-e-all-in-one-printer-series/5367618/model...

 

 Try to clean the printhead from control panel, ie Step-8 from the document.

Step 8: Clean the printhead

Use an automated tool to clean the printhead.
Regards
VEER_KN

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