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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer does not wake up [HP Color LaserJet Pro MFP 4302dw ...

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12-03-2024 03:12 AM
I have connected the printer via ethernet cable to the LAN.
All devices I need to print from are within the same LAN.
- PCs: connected via eternet cable to the LAN
- Mobile devices connected via AirPrint
Whenever the printer enters Sleep / Auto Off mode it does not wake up when trying to print:
- PCs
- Mobile devices
Also touching the display does not change anything - no reaction
Pressing the power button once does not wake up the printer either - it just triggers some noise from a relais inside the printer. Pressing the power buttin a 2nd time shuts down the printer. A 3rd press reboots the printer and makes it accessible again and all is working fine.
The situation is annoying and I will have to send back this pronter if not fixed.