Printer does'nt accept refilled cartridge.

[sonnyIB2020]

My printer hp envy 4520 does'nt accept original refilled catridge. It says remove and reinstall the indicated ink cartridge, making sure it is correctly installed. I hope someone could help me in this situation.

[Betty0610]

@sonnyIB2020

Welcome to the HP Support Community.

HP does not recommend to use refilled ink cartridges as it damages the printhead. However, you may try the steps from here: https://support.hp.com/in-en/document/c05365403#:~:text=HP%20Instant%20Ink%20subscribers%3A%20To,ind....

If the issue persists, please try genuine, non-refilled HP ink cartridges.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[sonnyIB2020]

The printer will work as long as i use new original cartridge. But i want to refill my original cartridge because of financial reason. You see i will use it only for the printing needs of my 5 year old daughter for her studies. The price of original hp cartridge is very much higher here in canada compared to the price in saudi arabia which i worked before.  Ever since,  i preferred to use HP printer because i find it reliable compared to other brand of printer. I hope you could provide me solution so that my printer would accept original but refilled cartridges. Thank you very much.

[Betty0610]

Unfortunately, there is no option as such.

Do get back to us in the future for further assistance.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!