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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-20-2025 12:38 AM

HP Recommended

Please call me facing problem fix this issue send your service partner hp smart tank 585 

Reply
1 REPLY 1

‎12-22-2025 11:34 PM

HP Recommended

Hi @CN3A765KFB 

 

Welcome to the HP Support Community! Thanks for posting your query! 

 

We're here to help you get back up and running.

 

I understand the urgency you’re feeling and I’m sorry you’re facing trouble with your HP Smart Tank 585. I do want to clarify that within this community space we don’t have an option to call you back directly. 

 

What we can do together is carefully isolate the problem so you’ll know the right path forward.

 

To begin narrowing this down, could you share a bit more detail about what’s happening with your printer? For example:

 

  • Are you seeing an error message on the printer’s display or in the HP App?
  • Is the issue related to printing, scanning, connectivity, or something else?
  • When did the problem start — was it after a recent update, refill, or power cycle?
  • Have you already tried any troubleshooting steps, such as restarting the printer or checking ink levels?

 

Once I know these specifics, I’ll be able to guide you with precise steps tailored to your situation.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee.
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