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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer ejecting blank pages from certain programs

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12-07-2020 08:49 PM
I can't print from MS Paint on either computer that the printer is linked to, nor MS Photos. I can print from webpages, but anything else just leads to blank pages being ejected. I have tried changing the file format of the images I'm trying to print, restarted both the printer and the computers several times etc. I finally uninstalled the software and removed the driver. I reinstalled the software and driver.
It still isn't letting me print from paint. I have no idea what changed that caused this but I'm running out of ideas as to how to remedy it. If anyone has any advice, I would appreciate it.
12-18-2020 02:21 AM
@betbetbet, Welcome to the HP Support Community!
I understand the printer is printing blank pages from Paint. Let us try these steps:
Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.
Try printing documents like PDF, Word to check if that prints.
Also, to isolate the issue, check the ink levels, clean the ink cartridges, and print a quality report as shown in this document - Fixing Poor Print Quality
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee