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‎04-10-2023 12:16 PM

HP Recommended
Product: HP Color LaserJet Managed MFP E877z
Operating System: macOS 10.15 Catalina

Hey everyone,

I came back from my school's spring break to find the printer giving the error message 65.00.A2. No one knows what might've caused this error, as it apparently started while everyone was off campus for two weeks (on break).

From what I've gathered so far, the error code seems to pertain to hardware, which complicates matters because a simple restart isn't going to fix an issue with how physical device works.

I've already requested support from the HP team, but I'm wondering if anyone else has experienced issues with this error code. Have you been able to fix it? How?

 

Best,

Max

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