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‎07-13-2023 03:01 PM

HP Recommended

I have a HP Envy 4500 with an error message o "The following ink Cartridge must be replaced".  I have replaced the cartridge but the message won't go away and I can't use my printer.  How do I get rid of the message?

1 person had the same question
1 REPLY 1

‎07-17-2023 08:06 AM

HP Recommended

Hi @unlucky3,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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