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‎08-12-2019 01:41 PM

HP Recommended
Product: HP6600
Operating System: macOS 10.14 Mojave

My HP6600 is now showing an error message: "Load paper and select ok." The printer had plenty of paper in it when this error message first showed. I added paper. Same error message. I turned off the printer completely, and then turned it back on. Same message. I cannot now print.

1 REPLY 1

‎08-16-2019 04:08 PM - edited ‎08-16-2019 04:12 PM

HP Recommended

@Jeff2478

 

Please ensure the printer driver is up to date. Link: https://support.hp.com/in-en/document/c02919168

 

If the issue persists you can refer to the troubleshooting steps in this Link: https://support.hp.com/in-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/docu...

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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