Printer error message

[Rubbish7]

Printer is telling me there is an issue with my printer or inks and contact HP. Absolutely getting no where as you can't actually contact HP. I think the printer has a chip in it to lockdown so you have to go out and buy another. Think Ill be going for a Brother next time. !!!! 

[Raj_05]

Hi @Rubbish7,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

That sounds frustrating. Here are some steps you can try to resolve the issue with your HP printer.

Check Ink Cartridges:

• Ensure that the ink cartridges are properly installed and not empty. Sometimes, removing and reinstalling them can help.

Printer Status and Warnings:

• Look for any specific error codes or messages on the printer's display or software. These can often provide clues about the issue.

Clean Printhead:

• Many HP printers have a built-in printhead cleaning function. Check your printer's settings or software for this option.

Reset Printer:

• Turn off the printer, unplug it from the power source, wait about 60 seconds, then plug it back in and turn it on.

Update Printer Firmware:

• Check if there is a firmware update available for your printer model. You can usually find this on HP's support website.

Check for Software Issues:

• Ensure that the printer software and drivers are up to date. Reinstalling the printer software might also help.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support