Printer error

[Pricey68]

My HP envy 6010 printer is showing ‘E’ I have tried resetting but still showing. Can someone help please?

[zoey7886]

@Pricey68, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Envy 6010 printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Envy 6010 printer is displaying an 'E' error code, it typically indicates a specific problem related to printer functionality. Here are some general troubleshooting steps that can help resolve the issue:

Power Reset: Turn off the printer, unplug it from the power source, wait for about a minute, and then plug it back in and turn it on.

Check for Paper Jam: Open the printer doors and check for any paper jams or obstructions in the paper path. Remove any jammed paper gently to avoid damaging the printer.

Inspect Ink Cartridges: Ensure the ink cartridges are correctly installed. Remove and reinsert them to ensure they are seated properly.

Connection Issues: Check all connections between the printer and your computer. Make sure the USB cable or wireless connection is properly established.

Firmware Update: Make sure your printer's firmware is up to date. You can check for firmware updates on the HP Support site by entering your printer model.

Hard Reset: Press and hold the ‘Power’ button for 10 seconds to perform a hard reset.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,