Printer error

[Basefiddle]

It's Jan. 1, 2026.  I tried to print important tax data on my HP Laserjet P1109w printer, but it wouldn't print.  Not even a test page.  The response, "printer couldn't print test page."  The printere worked just fine yesterday.  Did HP sabotage my printer?  It's too coincidental that the printer stops printing on Jan. 1.  HELP   

[VikramTheGreat · Accepted solution]

Hi @Basefiddle,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It might feel scary and surprising that your LaserJet P1109w stopped printing at the start of the year, but I can assure you, HP did not sabotage your printer. Here’s what may actually be happening and how you can fix it:

Printers occasionally encounter a date-related glitch or firmware hiccup at the start of a new year, especially after months of use. It’s often just a temporary error that can be resolved with standard troubleshooting, not sabotage.

Immediate Fixes You Can Try

1. Power Reset

1. Turn off the printer.
2. Unplug the power cord from both the outlet and the printer.
3. Wait 60 seconds.
4. Plug everything back in and power on. 
   • This resets internal memory and clears internal errors.

2. Restart the Print Spooler and Clear Queue

1. Press Win + R, type services.msc, and open Services.
2. Find Print Spooler → Right-click → Restart.
3. Go to C:\Windows\System32\spool\PRINTERS and delete all files in that folder.
4. Try printing a test page again.

3. Use HP App

• Download and run HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• It automatically analyzes connection and driver issues, and attempts to fix them.

4. Update Firmware & Drivers

• Go to HP LaserJet Pro P1109w Printer | HP® Support and download the latest printer driver and firmware.
• Install updates, restart the printer, and test a print.

5. Check Printer Settings

1. Press and hold the Power button while pressing the Cancel button once to print a diagnostic page.
2. If nothing prints, it indicates an internal issue or power fault, not sabotage.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Basefiddle]

VikramTheGreat, I did everything you suggested (i.e. turn off printer, unplug, plug directly into computer, etc.) and none of those actions worked.  BUT, the next day the printer worked like January 1 never existed.  So your explanation seems to be spot on.  May be the message is, "Don't work on New Year's Day.

Thanks,

[VikramTheGreat]

Hi @Basefiddle,

Thank you for the update, and for taking the time to let us know what happened.
 

We’re glad to hear the printer is working normally again. Intermittent behavior like this can sometimes be caused by temporary communication or firmware states that resolve after the device has been powered off for an extended period, so your experience does align with that explanation.
 

Your takeaway made us smile. Sometimes, the best troubleshooting step really is to give it a day (and avoid New Year’s Day tech gremlins 🙂).
 

If the issue returns or you need any further assistance, please don’t hesitate to reach out. We’re always happy to help.

Thanks again for your patience and for keeping us posted.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat