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‎01-21-2021 10:20 PM - edited ‎01-21-2021 10:23 PM

HP Recommended
Product: T0F29A

My printer shows the message that gives error code 0x610004a. Even though I reset it, it keeps.

What can I do for it? Should I call the technician and spend $50?

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‎01-27-2021 03:13 AM - last edited on ‎04-03-2023 08:33 AM by

HP Recommended

@Junyoung, Welcome to the HP Support Community!

 

I understand you are not able to use the printer due to this error. Perform the steps mentioned in these document - '0xc19a0005' or Similar Error Code Displays and 'Printer Failure' Error

 

Check for any jams inside the printer and make sure the printer carriage is moving freely. Refer to - Paper Jam Error

 

If the issue persists, I'm afraid this is a hardware failure with the printer. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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