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- Printing Errors or Lights & Stuck Print Jobs
- Printer failure

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06-24-2024 03:55 PM - edited 06-24-2024 03:56 PM
Product: HP Officejet Pro 8610 e-All-in-One Printer
My printer keeps outputting this error:
Printer Failure
There is a problem with the printer or print system. Turn off the printer, unplug and then plug in the power cord, and then turn on the printer again. If the problem persists, contact support.
I thought it might be an issue with the internet, as we'd recently changed our ISP, but I switched the printer to a wired connection and still got the same error. I tried to reset the printer, I checked for obstructions in the way, and all of the other support methods suggested by the virtual assistant, but none worked.
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