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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer has a red x and printing blank pages

Create an account on the HP Community to personalize your profile and ask a question
08-12-2024 12:37 PM
Hi @LoriLynn66,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP Tango printer is displaying a red "X" and printing blank pages, here are some steps you can take to troubleshoot:
Check Ink Levels: Ensure that the ink cartridges are not empty. You might need to replace them if they are low.
Check for Cartridge Issues:
- Reinstall Cartridges: Remove and reinstall the ink cartridges. Make sure they are seated properly.
- Clean Contacts: Wipe the contacts on the cartridges and inside the printer with a lint-free cloth.
Printhead Cleaning:
- Use the printer’s built-in printhead cleaning function. This option is usually found in the printer settings or maintenance menu.
Check for Paper Jams: Ensure there are no paper jams or obstructions inside the printer.
Update or Reinstall Printer Drivers:
- Go to the HP website and download the latest drivers for your printer model. Reinstall them on your computer.
Reset the Printer:
- Power off the printer and unplug it from the power source. Wait a minute, then plug it back in and turn it on.
Check Printer Settings:
- Make sure you are using the correct paper size and type settings in your printer preferences.
Refer to this document: HP Tango User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.