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‎09-30-2019 07:04 PM - edited ‎09-30-2019 08:11 PM

HP Recommended
Product: HP ink Tank Wireless 415
Operating System: Microsoft Windows 10 (64-bit)

HP Ink Tank Wireless 415.

Why this always happen. This third times I had these situations. I bought this printer Dec 2019. And even ink tank still full but the printer can't print out since March 2019.

I got a new one, but still cannot use although print the report. A technician came to check but the report is the printer damage and cannot use.
Last May 2019, i got a new one again. And thank to god, the printer can use. My work make easier with that print until last Sept 2019. The printer is like before. There are blinks appear at the screen of printer. WhatsApp Image 2019-09-30 at 08.23.39.jpeg

 

1 REPLY 1

‎10-03-2019 09:13 AM

HP Recommended

@Ainaamidin

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

Thanks!

Have a great day!


I am an HP Employee

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