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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer is not printing in order or sequence

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11-29-2019 04:45 AM
My recently bought printer HP Ink Tank Wireless 410 All-in-One is not printing in order or sequence.
e.g. If a PDF has 10 pages then some times it prints page-10 first then page 7 then page 8 which very annoying.
It should print either in ascending or descending order e.g. page-1, 2, 3.... 10
12-02-2019 11:12 AM
@dubetar, Welcome to the HP Support Community!
This seems like an issue with the print driver. Let us try these steps:
Check the print settings on the PC
Refer to this document. Make sure the 'page order' is set right.
Also, while printing enter the number of pages, like 1-8 (front order)
If the issue persists, reinstall the print driver
- In Windows, search for and open Programs and features
- Select your HP Printer
- Select Uninstall
- In Windows, search for and open Devices and printers
- In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
- Open up the run command with the “Windows key + R” key combo.
- Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
- Click on the “Drivers” tab
- Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
- Select Ok
- Select Apply and Ok on the Print Server Properties windows
- Close Devices and Printers, restart the computer.
Click here to download the HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Try printing.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee