Printer is saying it is blocked

[RachelK01]

My printer won't print. I'm getting "printer blocked" alert.

[Raj_05]

Hi @RachelK01,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with your HP printer. The "printer blocked" alert can be caused by various issues. Here are some steps you can try to troubleshoot the problem.

• Check for Paper Jams: Make sure there are no paper jams or obstructions in the printer. Open the printer cover and check for any stuck paper.
• Printer Queue: Sometimes, print jobs can get stuck in the print queue. Clear the print queue on your computer and try printing again.
• Restart the Printer: Turn off your printer, wait a minute, and then turn it back on. This can sometimes resolve temporary issues.
• Check for Error Messages: Look for any error messages or codes on the printer's display. This might provide more information about the issue.
• Update Printer Drivers: Make sure you have the latest drivers for your printer installed. You can download them from the official HP website.
• Check Printer Connections: Ensure that the printer is properly connected to your computer or network. If it's a wireless printer, check the Wi-Fi connection.
• Printer Software: Check if there is any printer management software installed on your computer. Sometimes, these tools can provide additional information about the issue.
• Reset the Printer: Refer to your printer's manual for instructions on how to perform a reset. This can often resolve various issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support